At Epithymia Labs Private Limited, we prioritize delivering exceptional services and ensuring a seamless experience for our clients. Our refund and cancellation policy is designed to be fair, transparent, and customer-friendly.

Cancellation Policy

If you wish to cancel a service, please submit a request within 1-2 days of confirmation. We will assess your request and process cancellations based on the stage of service delivery.

If work has already begun or resources have been allocated, a partial refund or credit may be offered at our discretion.

Cancellations for time-sensitive or custom services may not be possible once the project has commenced.

Refund Policy

If a service does not meet agreed-upon expectations due to factors within our control, we will work closely with you to find a resolution, which may include revisions, service credits, or refunds.

Refunds are not applicable for completed services, consultations, or digital deliverables that have already been utilized.

Any refund request must be submitted within 1-2 days of service completion, subject to review by our team.

Quality Assurance

If you experience any issues with the quality of service delivered, please contact our Customer Success Team immediately. We will evaluate the concern and take appropriate action, including service adjustments or compensation.

For third-party services facilitated through our platform, we recommend reaching out to the respective provider directly for resolution.

Refund Processing Time

Approved refunds will be processed within 16-30 business days to the original payment method.

We value your trust in Epithymia Labs Private Limited and are committed to providing you with outstanding service. If you have any concerns, please reach out to our support team for assistance.